“The HVAC pan overflowed in the attic directly above the loft in my two story home. The water dripped through the ceiling above the loft causing the ceiling to become saturated with water. I called Mold Masters and explained the emergency. They came out the same day, staged a dehumidifier to dry out the area and staged a negative air machine to clean the air of must and mildew odor. I was grateful for Mold Masters’ quick response and excellent customer service!”
What Our Customers Say
Real reviews from real Mold Masters customers across Southern California — verified on Yelp.
“Reached out to the owner Austin after a possible mold issue from a pipe burst in the unit above mine. Within minutes he replied with knowledge on the possibilities that could arise from improper treatment of cleaning up water and drywall. He was able to schedule a guy to come out the next morning to provide air quality testing, swab testing, and had lab results to me within 24 hours. The guy even visually showed me signs of mold and moisture in the drywall, which was very helpful. The professionalism and quick turn around time definitely differentiates them from others in the industry. Stand up guys, definitely recommend.”
“Mold Masters is an exceptional company with a tremendously professional, efficient, courteous and effective staff. I’ve had to use them to deal with two different issues (two different times) and both times their timeliness, attention to detail, and patience has been stellar. Austin and his team have been communicative, providing regular updates and explanations. No one wants to have to call a mold remediation company, but if you have to, this is the only number to have on file. They stand behind their work and are available after the job for any follow up or advice. Mold Masters is expert at their craft.”
“We called Mold Masters to come out and perform a mold inspection for our rental which had a serious mold issue. They were very professional in scheduling, and we received a thorough report giving us all the valuable information we needed. They were exceptionally knowledgeable, got us in on a timely manner, and explained their inspection process and made recommendations that were helpful. Their rates are fair and we appreciated all we got for what we spent. We would recommend them to anyone with mold issues.”
“We discovered a long-standing slow leak issue in our downstairs office caused by the previous owners. None of our inspectors caught the issue before we moved in, and it went undetected until mold started appearing on the wall. I researched different companies and decided to try Mold Masters. I was able to schedule an inspection quickly and easily — the inspector displayed the utmost professionalism and was super knowledgeable. Once I scheduled the remediation, Mold Masters started almost immediately and accommodated my needs. The remediation team was amazing, super caring, and I was able to see progress and get updates in real time. They completed the work in 6 days and did an amazing job cleaning every last spot of mold. I am beyond pleased with Mold Masters’ care and quality of work. I would highly recommend this company to anyone with a mold issue.”
“Austin and Oscar were great to work with. Very thorough and honest in letting me know that I did not have a problem and taking the time to answer my questions. Thank you both!”
“I got a bunch of estimates for mold remediation and Austin was clear and direct with me and gave me peace of mind rather than a million things that could go wrong and change the price or scope of the job. I went with him and he did the work in the time he projected, repaired everything good as new with painting to boot, and had many calls for clarification when I was hearing different things from different companies — he always answered. Service was professional and price was good with a 5 year warranty. I would use them again. It was money well spent and I appreciated their work. Guys were straight up with me. I trust them.”
“Austin, Joe and the rest of the team were professional, honest and were always available throughout the process. Hopefully I don’t need their service again but if I do, I will definitely be calling.”
Join Our Happy Customers
Every review above is a real Mold Masters customer, verified on Yelp. Ready to get your own 5-star result?
