Privacy Policy

Mold Masters (“Mold Masters,” “we,” “us,” or “our”) operates the website moldmastersinc.com (the “Site”). This Privacy Policy explains what information we collect when you visit or use the Site, how we use it, and the choices you have.

Information We Collect

Information you provide directly — when you request an estimate or submit our contact form, we collect the name, phone number, optional email address, selected service (if provided), and details you send about the issue.

Information collected automatically — Our website hosting provider, Cloudflare, may process technical information such as IP addresses, browser and device details, request logs, and security information to deliver and protect the Site. This static website does not currently include third-party advertising analytics or call-tracking scripts.

How We Use Your Information

• To respond to estimate requests and contact form submissions
• To schedule inspections, testing, and service appointments
• To send updates related to work you’ve requested
• To maintain and improve the performance and security of our Site
• To protect the Site against spam and abuse using anti-spam form checks and our form processing provider
• To comply with applicable law

How We Share Information

We do not sell your personal information. We use Cloudflare to host and help secure the Site and Web3Forms to process and email contact form requests to our team. These service providers may process information necessary to perform their services. We may also disclose information if required by law or to protect the rights, property, or safety of Mold Masters, our customers, or others.

Data Security

We take reasonable measures to protect the information we collect, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

This version of the Site does not include optional advertising or analytics cookies. Essential security features provided by our website hosting provider may use cookies or similar technologies. You can control cookies through your browser settings. To request access to, correction of, or deletion of your personal information, contact us using the information below.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision. Continued use of the Site after a change constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy can be directed to:
Mold Masters
CA State Contractor Lic. #894664
(310) 388-3900
estimates@moldmastersinc.com